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CUSTOMER SUPPORT

Welcome to lush glow's customer support. Here, you can find all the information you need about our skincare products and body care range. It’s our mission to provide you with the best advice and assistance to help you achieve healthy and glowing skin. Feel free to reach out to us for any questions or concerns. We are here to help!

Natural Cosmetics

SKINCARE EXPERTS ON STANDBY

Our skincare experts and beauty advisors are available to assist you with all your skincare and body care needs from Monday to Sunday, 8am to 9pm PT.

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LIVE CHAT

Our friendly representatives and beauty advisors are here for you every day, from 8am to 9pm PT. Whether you need product recommendations or skincare tips, we are just a call or chat away.

FREQUENTLY ASKED QUESTIONS

  • What ingredients do you use in your products?
    We use natural and organic ingredients in our products, including plant extracts, essential oils, and natural fragrances. Each product is free from parabens, sulfates, and artificial dyes.
  • Are Lush Glow products cruelty-free?
    Yes, all Lush Glow products are cruelty-free. We do not test our products on animals, and we ensure that our suppliers adhere to the same ethical standards.
  • Can I use Lush Glow products if I have sensitive skin?
    Our products are formulated with gentle, natural ingredients suitable for most skin types, including sensitive skin. However, we recommend performing a patch test before using any new product to ensure it suits your skin.
  • . How can I track my order?
    Once your order is shipped, you will receive a shipping confirmation email with a tracking number. Use this tracking number to monitor the delivery status of your order.
  • . Can I cancel or modify my order after placing it?
    If you need to cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request if the order has not yet been processed.
  • Do you offer discounts or promotions?
    We occasionally offer discounts and promotions to our customers. Sign up for our newsletter or follow us on social media to stay updated on the latest deals and special offers.
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